Automatic Status Report

After a connection has been created through the connection wizard, manual or automated, click on the Help / Generate Status Report… button to generate a status report.

This status report contains all log files which have been created or modified within the last two days. It also contains detailed information on the current host / debug setup.

In CLI this functionality can be executed via tcacli.

How to Get Log Files manually

Log Files

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• Installer

  • Windows: %TMP%\intel_​oneapi_​installer and C:\IntelSWTools\logs\ (take the latest)

  • Linux: /opt/intel/oneapi/logs/installer.install.intel.oneapi.lin.sys_​dbg_​nda.product*.log (take the latest)

• Eclipse* IDE

  • <eclipse_​workspace>\.metadata\.log<> e.g., C:\Users\<name>\system_​debugger\workspace\.metadata\.log

• Crash Log

  • Use the -vv parameter to enable verbose mode for the terminal output, see Terminal content as text (CLI issue)

• TCA

  • Windows: %TMP%/tca-*.log (take the latest)

  • Linux: /tmp/isd_​env_​<user_​name>-<date>/tca-*log (take the latest)

• System Debug

  • You need to enable logging first in the launch configuration: Debugger Diagnostics > Enable Debugger Logs

  • <eclipse_​workspace>/isysdbg-*.log (take the latest) e.g. C:\Users\<name>\system_​debugger\workspace\isysdbg-20210804_​170743.log

• Python* Shell / CLIs

  • Log file(s) are located at <isd_​cli_​workspace>/logs/*.log

  • Logs from previous sessions are located at <isd_​cli_​workspace>/logs/archive/*.zip

  • Type isd.settings.workspace to see the location of <isd_​cli_​workspace>

  • For the GUI tool <isd_​cli_​workspace>=<eclipse_​workspace>/isd_​cli/<tca_​profile_​id> (GUI issue) e.g., C:\Users\<name>\system_​debugger\workspace\isd_​cli\61404122-2c59-4025-937c-50619426ed61

  • For CLI tool, the default <isd_​cli_​workspace>=<user_​home_​dir>/isd_​workspace (CLI issue) e.g., C:\Users\<name>\isd_​workspace

• System Trace

  • File > Export > System Trace > Trace session (GUI issue)

  • <isd_​cli_​workspace>/trace/<session_​id> (take the latest), needs to be zipped manually (CLI issue)

  • Server logs (GUI issue)

    • Windows: %LocalAppData%\Intel\serverLog*.txt (take the latest) e.g., C:\Users\<name>\AppData\Local\Intel\serverLog.2021-08-02_​15.21.52.txt

    • Linux: ~\serverLog*.txt (take the latest)

• OpenIPC

  • Right click on OpenIPC tray icon, click Show Diagnostics.

  • Follow instructions within Log Configuration section to configure logging.

• Intel® Debug Extensions for WinDbg

  • %TMP%/intel_​debug_​logs/windbg_​dci/*.log (take the latest)

  • Python terminal: copy content as text.