​Verify DDP Package Status

Ensure that the driver reports the presence and successful load of the Dynamic Device Personalization (DDP) package file. In the event of a DDP package load error, the device defaults to safe mode and many performance features are unavailable.

To find the DDP package status:

• ​​In Event Viewer, go to: Event Viewer > Windows Logs > System

  The status is shown with the driver (i40ea/i40eb/icea) as the source log.

• To filter the DDP status from icea driver logs:

  ​​Use the PowerShell command: Get-WinEvent -provider icea | ? Message -like *DDP*

The following example shows a Windows system event log with the DDP Package successfully loaded. Intel(R) Ethernet Network Adapter E810-C-Q2 #2 The DDP package was successfully loaded: ICE OS Default Package version 1.3.30.0

If there are errors related to loading the DDP package, issues this can affect performance. As a workaround to resolve DDP load issues, try to unload and reload the driver (i40ea/i40eb/icea).

For further troubleshooting steps, refer to the DDP Technology Guides:

• ​​Dynamic Device Personalization for Intel® Ethernet 700 Series
• ​​Intel® Ethernet Controller E810 Dynamic Device Personalization (DDP) Technology Guide