Intel® System Debugger User Guide
Troubleshooting
This chapter provides you potential ways of resolving issues that you face during debugging. The unexpected behavior of the tool and unsatisfactory debugging experience can be caused by issues in the target system or the Intel® System Debugger functionality.
Search for a solution within this chapter first. If you do not find a solution for your problem, refer to the following resources:
Platform Closed Chassis Debug User Guide. This document is useful for understanding the capabilities of Intel® Direct Connect Interface (Intel® DCI) probes, firmware and BIOS settings required for Intel DCI enabling.
Sign in to Resource & Documentation Center and search by document number 626623.
Intel® System Debugger Release Notes. This document contains most up-to-date information on known issues (and recommended solutions) for a particular release.
Find a corresponding file at https://registrationcenter.intel.com: download buttons for Release Notes are available in the Intel® System Debugger record that you used to download the latest product installer.
Customer Support. Request assistance through Online Service Center or Intel® Premier Support.
Contents:
- Automatic Status Report
- How to Get Log Files manually
- Check Debug Connection with System Configuration Checker
- Issues and Solutions
- Target Run Control Issues
- Target Simulation Issues
- System Debug Issues
- System Trace Issues
- Intel® Debug Extensions for WinDbg Issues
- Cannot start the Target Indicator on Linux* OS
- Cannot Connect the Closed Chassis Adapter (CCA) to Target Using USB3
- Closed Chassis Adapter (CCA) is not Recognized by Windows* OS
- Connection to Target Takes Long and Fails with a Timeout Message
- Eclipse Console Shows an IPC API Error Message
- Board is not Booting Completely to UEFI Shell
- Advanced: Using IPC CLI to Configure OpenIPC Connection
- Eclipse Console shows a problem with locales packet